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保险企业如何利用crm系统对客户实施管理?

发布时间:2019-09-19 14:54:10 发表者:Admin 来源:厦门宇博CRM

随着我国保险行业市场化改革的推进,国内保险行业间的竞争日趋激烈。各大保险公司都在从“以保单为中心”的经营模式转向“以客户为中心”的经营模式来迅速提升核心竞争力。那保险企业如何利用crm系统对客户实施管理呢?下面小编就来为大家对其进行简单的了解分析吧。

保险企业如何利用crm系统对客户实施管理?

1、抓住机会

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2、提升服务效率,满足客户需求

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3、客户投诉管理

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4、建立客户流失预警系统

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5、采取措施挽回流失客户

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