2元彩票

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客户关系管理系统实施步骤

发布时间:2019-03-14 16:33:28 发表者:Admin 来源:厦门宇博CRM

2元彩票 KEHUGUANXIGUANLI,ZHEIGEZHIWEIZAIQIYEZHONGYESHIYOUDE,YOUQIYIXIEGUOJIDAXINGQIYE,GUONEIDAXINGQIYEDANGRANYESHIYOUZHEIGEZHIWEIDE,WOMENJIULAITANTAOXIA:KEHUGUANXIGUANLIXITONGSHISHIBUZHOU?

客户关系管理系统实施步骤

2元彩票 TONGGUODUIKEHUGUANXIGUANLIXITONGSHISHIBUZHOUDEJIANDANJIEXIDEZHIKEHUGUANXIGUANLIDEDINGYISHI:QIYEWEITIGAOHEXINJINGZHENGLI,LIYONGXIANGYINGDEXINXIJISHUYIJIHULIANWANGJISHUXIEDIAOQIYEYUGUKEJIANZAIXIAOSHOU、YINGXIAOHEFUWUSHANGDEJIAOHU,CONGERTISHENGQIGUANLIFANGSHI,XIANGKEHUTIGONGCHUANGXINSHIDEGEXINGHUADEKEHUJIAOHUHEFUWUDEGUOCHENG。QIZUIZHONGMUBIAOSHIXIYINXINKEHU、BAOLIULAOKEHUYIJIJIANGYIYOUKEHUZHUANWEIZHONGSHIKEHU,ZENGJIASHICHANGFENE。YIXIANEIRONGWEIKEHUGUANXIGUANLIGEGANGWEIZHIZEJIGUANLILIUCHENGDENEIRONG,XIWANGNENGGOUDUIDAJIAYOUSUOBANGZHU。

第一步:建立CRM项目实施团队

XIANGMUHUODEGEXIANGGUANBUMENRENKEHOU,JIUKEZHESHOUTIAOXUANCRMXIANGMUSHISHITUANDUIDECHENGYUAN。ZHEIGETUANDUISHIXIANGMUSHISHIDEHEXIN,FUZEZUOCHUZHONGYAOJUECEHEJIANYI,BINGJIANGCRMSHISHIGUOCHENGDEXIJIEHEHAOCHUJIESHAOJIQIYESUOYOURENYUAN。CRMXIANGMUSHISHITUANDUIYINGBAOKUOLAIZIXIAOSHOUYUYINGXIAO、XINXIFUWU/JISHUBUMEN、CAIWUBUMENDEXIANGGUANRENYUANHEQIYEGAOCENGGUANLIRENYUAN,YIJIZUIZHONGXITONGYONGHUDEDAIBIAO。TUANDUIGECHENGYUANDAIBIAOQIYENEIBUTONGBUMENTICHUDUICRMDEJUTIYEWUXUQIU,CRMDESHISHIJIANGCHONGFENKAOLVDAOZHEIXIEXUQIU。

第二步:客户资料管理

KEHUZILIAOGUANLIZHUYAOBAOKUOKEHUXINXIDESOUJI、CHULI(FENXIHESHAIXUAN)HEBAOCUN。TONGGUODUIDALIANGKEHUXINXIDEZHENGHEHUIZONG,ZAICRMZHONGJIANLIKEHUZILIAOKU,ZILIAOCUNCHUGENGXIANGJIN、GUIFAN。

第三步:商业需求分析

XIANGMUSHISHITUANDUICHENGYUANYINGJIUYIXILIEDEWENTIXIANGXIAOSHOU、YINGXIAOHEKEHUFUWUGAOJIJINGLIJINXINGLEJIEBINGJINXINGRENZHENYANJIU,BINGSHITAMENZAISHENMESHILIXIANGDECRMXITONGZHEIYIWENTISHANGDACHENGGONGSHI。TONGSHI,ZAIMEIYIBUMENNEIBUQUERENCRMDEZHUYAOMUBIAO,RANHOUXIANGTAMENJINYIBUSHUOMINGCRMJIANGRUHEYINGXIANGZHENGGEQIYEJIXIANGGUANBUMEN。ZAIJIHUAMUBIAODEQUEDINGGUOCHENGZHONG,KEXISHOUWAIBUCRMGUWENDECANYU。

第四步:CRM实施计划

YOULEJIAOWANSHANDECRMLANTUHOU,HAIBIXUZHIDINGJUTIDESHISHIJIHUA,GAIJIHUAYINGBAOKUOJIANGCRMGOUXIANGBIANCHENGXIANSHISUOXUDEJUTICHENGXU,BINGCHONGFENKAOLVYIXIAYAOSU:

2元彩票 1. CONGNALIKAISHIXUNQIUCRMJIEJUEFANGAN?

CRMJIEJUEFANGANDEZUIJIALAIYUANSHIXINGYEZHUANJIA。CRMXINGYENEIYOUXUDUOZISHENGUWENHEZHUANJIA,TAMENNENGBANGZHUQIYEDUIDANGQIANSHICHANGSHANGGEZHONGZHULIUDECRMCHANPINJIJIEJUEFANGANJINXINGKEGUANBIJIAOHEFENXI。

2.RUHEPANDUANCRMJIEJUEFANGANSHIFOUSHIHEQIYEXUQIU?

2元彩票 KAOLVCRMJIEJUEFANGANYINGZHUYISANGEYINSU:RUANJIAN、JISHUHEGONGYINGSHANG。YAOBAOZHENGCRMCHENGGONG,JIUBIXUSHIZHEISANYAOSUXINGCHENGYIGELIANGUANDEZHENGTI,HUWEIBUCHONG。

2元彩票 3.ZAIKENENGSHIHEDEJIGECRMJIEJUEFANGANZHONG,ZENYANGJINYIBUSUOXIAOXUANZEFANWEI?

YUGONGYINGSHANGQUDELIANXI,BINGXIANGTAMENTIWEN。ZAIDIAOCHAMEIYIQIANZAIGONGYINGSHANGHEQICHANPINFUWUSHI,YAOQIUGONGYINGSHANGTIGONGXIANGYINGDEANLI。TONGGUOXIANCHANGCHANPINYANSHI,JINYIBULEJIEGONGYINGSHANGSUONENGTIGONGDECRMRUANJIANXINGNENG。CIWAI,QIYEHAIYAOKAOLVRUHETONGGONGYINGSHANGJINXINGJINYIBUGOUTONG。

2元彩票 4. ZAIZUIZHONGXUANDINGCRMJIEJUEFANGANZHIQIAN,HAIYINGGAIKAOLVSHENME?

SHOUXIANYAOKAOLVDESHICHENGBEN。LINGWAI,YINGZHUYIYOUXIECRMRUANJIANXITONGZAIJINXINGDINGZHIHUOKEHUHUASHIXUYAOXIANGGUANGONGYINGSHANGJISHURENYUANHEGUWENDECANYU。

第五步:CRM系统的持续管理

CRMXITONGJICHUSHESHIYIDINGYAOTIGONGYEJIHENGLIANGBIAOZHUN。GAIXITONGBIXUYOUXIAODIHUOQUSHIDANGDESHUJU,BINGWEIJIECHUDEMEIGEGETITIGONGTUJING。WEIBAOZHENGXITONGDAILAISUOXIWANGDEYICHU,ZAIJIANGQITUIGUANGDAOSUOYOUYONGHUZHIQIANYIDINGYAOJIAYICESHI。RUGUOTADEBIAOXIANWUFARANGNINMANYI,NEIMEHUADIANSHIJIANDUIQIJINXINGXIUGAI,ZHIDAOMANYIWEIZHI。ZUIHOU,CRMXITONGHAIYINGWEIJIANGUANZHIDAOWEIYUANHUIHEXIANGMUGONGZUOZUTIGONGFANKUIXINXI。ZHEIYANGZUONENGSHIRENGENGHAODILIJIESHENMEYOUXIAO,SHENMEWUXIAO,YIJICUNZAISHENMENENGTIGAOJISHUTOUZICHENGXIAODEJIYU。

KEHUGUANXIGUANLISHIYIXIANGFUZADEGONGCHENG。GUIHUAYIXIANGCHENGGONGDECRMJIHUA,BIXUTONGYANGZHONGSHIZHENGGECRMXIANGMUDEJIHUA、SHISHIHEGUANLIDENGSUOYOUJIEDUAN。CHONGFENDIXIANGCRMXIANGMUMEIYIJIEDUANTOURUSUOXUDESHIJIANHEZIYUAN。

TONGGUODUIKEHUGUANXIGUANLIXITONGSHISHIBUZHOUDEJIANDANJIEXIDEZHIQIYENEIBUDESUOYOUXIANGMUXIANGGUANRENYUANDOUYINGDANGCHONGFENRENSHIDAO,KEHUGUANXIGUANLIJIANGSHIQIYEQUANMIANPEITAOCRMXITONGQUDECHENGGONGDEGUANJIANSUOZAI。TONGGUOQIYENEIBUGEGECENGMIANDEXIANGGUANRENYUANDECHONGFENJIFA,JIANGXIANGMUSHISHIDEZULIZUIXIAOHUA,TONGGUOZIDONGHUADELIUCHENGCHULI,ZENGJIAXIANGMUCHENGGONGDEJILV。HAOLE,YISHANGBIANSHIBIZHEDUIKEHUGUANXIGUANLIXITONGSHISHIBUZHOUDEJIANDANJIEXILE。


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